How do I return an item?

Merchandise may be returned only with consent of Juliano's. Customers must call to obtain a return authorization number. All products approved for return must be shipped pre-paid freight. Used, misused, or altered products cannot be returned. Approved returns are subject to a handling charge of not less than 15%. No returns after 7 days. Returns are not accepted on installed or special order items. No returns on installed electrical items.